Should Luxury Brands Sell Online?

The Fashionisto

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Published September 19, 2013

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Updated May 17, 2018

Screen Shot 2013 09 19 at 11.59.26 AMPin

Modern Luxury–Discussing the online shopping market, WWD digs into the split over luxury brands entering the digital landscape. While brands such as Burberry or Saint Laurent have been quick to embrace the internet, fully stocking their online store and even offering exclusive pieces occasionally, several labels still have reservations.

Standing behind the luxury retail experience in a brick and mortar store, Miuccia Prada is not on-board with a strong digital retail presence, sharing, “Yes, we don’t like it. I don’t care. My husband [chief executive officer Patrizio Bertelli] hates it and we think for luxury it’s not right.”

When it comes to buying clothes in person versus ordering online, Prada thinks that “It’s good in countries that don’t have the shop nearby. [Otherwise] the choosing and sending home is too complicated. Personally, I’m not interested.” Meanwhile, Yoox backs brands such as Giorgio Armani and Dolce & Gabbana, who along with their counterparts accounted for 30% of the e-retailer’s sales last year. If you are buying luxury brands online, making sure you have a trusted courier is absolutely essential. Make sure you have courier you can really rely on.


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